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NHS staff
The Big Chat was an online discussion forum, created specifically for local NHS staff, Trust Members and voluntary, community, faith and social enterprise (VCFSE) sector representatives to share their views anonymously on the programme.
There were 22,374 visits to the Big Chat website (12,586 unique visitors), with 2,999 people joining the online conversation. A series of questions were posed to get feedback, ideas, and suggestions. Across three different conversations, 12,570 contributions were recorded.
1,075 NHS staff attended four dedicated online Colleague Summit events, where Lancashire and South Cumbria NHS leaders presented updates and staff had the opportunity to ask questions.
Regular email, intranet and social media updates were sent to partners for sharing with colleagues across all NHS organisations in Lancashire and South Cumbria, including Trusts, commissioning organisations, the Integrated Care System (ICS), GPs and primary care colleagues.
Lancashire and South Cumbria New Hospitals Programme senior leaders held staff briefings and drop-in sessions with colleagues in our local Trusts, Clinical Commissioning Groups (CCGs) and GP forums. The aim of these presentations was to raise awareness of the New Hospitals Programme and encourage participation in engagement activities. 58 individual sessions were delivered.
"It is good to see that this project is listening intently to the views of the workforce at every level and will continue to involve the workforce in planning, designing and building the new hospitals."
Staff member, The Big Chat